Who do I contact to ship with Franchise Freight?
Shipping customers should contact our dispatch manager at 800-867-8113 ex. 1
What types of loads do you carry?
We carry dry freight.
Where can Franchise Freight ship?
Franchise Freight’s drivers can ship to all 48 continental states. Our current focus is on the southeastern, Midwestern, and central eastern United States.
How is Franchise Freight’s safety record?
Franchise Freight is a green light company. Since 2002, our drivers have only had three fender benders.
What should I do if my load is damaged?
Customers with damaged loads should call our 800 number and ask for our Customer Service Representative to discuss the problem.
Who assumes responsibility for loads that are damaged or not delivered?
Franchise Freight as a corporation assumes immediate responsibility for costs of loads that are damaged or not delivered. These issues, as they relate to individual driver performance, are also addressed internally.